CCH service outage

Wolters Kluwer, which publishes CCH tax-preparation software, recently reported that it suffered a service outage, lasting from May 6, 2019, to May 9, 2019, caused by malware. Due to the outage, preparers were unable to work on returns (cloud-based software).

When preparers were able to use the software again, they filed some returns late. Among the returns and payments affected by the outage were those due the week of May 13, including some fiscal-year Rhode Island filings. Those whose returns and payments were filed late due to the outage, and who seek penalty relief, should write a brief letter of explanation to the following address:

Rhode Island Division of Taxation
Tax Assessment & Review
Attention: CCH Penalty Relief
One Capitol Hill
Providence, R.I. 02908