The third phase of the Rhode Island Division of Taxation’s changeover to a new agency-wide computer system will start on November 7, 2016, and continue through November 14, 2016.
The Division of Taxation, at One Capitol Hill in Providence, will remain open during normal business hours while the computer system conversion occurs, and many services will continue to be available. For example, the agency’s website and email system will remain fully functional, payments will be received, and electronically filed tax returns will be received and acknowledged.
However, a number of services will not be available during the conversion. For example, the Division will be unable to issue letters of good standing, unable to release license and registration blocks, and unable to check on a taxpayer’s account balance. Taxpayers and tax practitioners should plan ahead. For example, if someone is blocked from renewing a driver’s license, professional license, or motor vehicle registration because that person owes back taxes, that person should pay the tax debt before the conversion period starts. (For best results, make payment by close of business on November 3.) For more about the conversion, please click here.