The issue involves some taxpayers who, when filing their tax returns last week, arranged to pay what they owed via direct debit of their bank account. As a result of a computer issue, the direct debit was mistakenly made twice for a small number of taxpayers. In other words, in some cases, they were charged twice. The problem arose after last week's filing deadline.
The Division of Taxation is in the process of issuing refunds to the affected taxpayers – either through a direct deposit or a refund check by mail within the next five to seven business days.
The Division is also in the process of mailing to each affected taxpayer a letter that explains what happened, how the Division is resolving the matter, and what steps affected taxpayers can take -- including contact information.
The Division of Taxation receives and processes more than 600,000 personal income tax returns each year. Of that total, approximately 267 taxpayers may have been affected by the direct debit issue, Sullivan said. The interview was broadcast on the Channel 12 evening news and is also available online.
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| Tax Administrator David M. Sullivan |
