Due to some damage incurred at the William E. Powers building early on June 2 from the riots in downtown Providence, the Rhode Division of Taxation’s office remains closed to the public -- but many services are still available for taxpayers, tax professionals, and other stakeholders.
“Although our office remains closed temporarily, we continue to operate, with certain limitations, and we continue to provide needed services for the State of Rhode Island, its taxpayers, and other stakeholders,” said Rhode Island Tax Administrator Neena Savage.
“Virtually all services the Division provides are available via the agency’s website, email system, and portal,” she said. “We will provide further updates on this blog as they become available.”
For example, while there is no walk-in service available, and telephone service is limited, the Division can still be contacted via email, payments may be made electronically, and returns may be filed electronically.
The Division continues to issue tax refunds. The Division continues to accept paper filings and payments by check via the United States Postal Service and via private delivery service (although there may be a brief delay in processing).
Furthermore, forms, instructions, notices, rulings, and other publications are available 24 hours a day, seven days a week, from the Division’s website: www.tax.ri.gov.
A brief list of the services that continue to be available, and the few that are temporarily unavailable, is in the table below.
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Division of Taxation
services this week: What’s available, what’s not*
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Services available:
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Services not available:
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Electronic payments
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Walk-in service
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Electronic filings
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Phone service
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Payments and filings by mail
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Payments, filings by private delivery
service
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* Electronic filings and payments may be made via
tax-preparation software, the Division’s portal, online by credit
card or debit card, or the Business Tax
Filings webpage (depending on the
filing and/or payment – not all methods accept all filings/payments. A
third-party charge applies to payments by credit card/debit card).
Although the Division will continue to accept payments
and filings by mail or private delivery service, such as United Parcel
Service (UPS), Federal Express (FedEx), or DHL Express, there may be a brief
delay in processing.
Some phone service will be available, but the Division
urges use of email.
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A list of frequently used email addresses and Division website links is in the table below.
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Division of Taxation: Some key contact information*
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Email addresses
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Personal income tax
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Forms and instructions
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Sales/use tax, cigarette
tax
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Collections
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Corporate and business
taxes
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Estate tax
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Sale of real estate by
nonresident
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Additional resources
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Main website
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Coronavirus webpage
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Forms and instructions
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Rhode Island Free File
program
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Personal income tax
refund status
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Portal
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Business tax EFT filing
accounts
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Payments via credit card,
debit card
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Employer tax
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Detailed list of contact
information
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Division of Taxation
blog, for latest news
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Division of Taxation on
Twitter
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* Electronic filings and payments may be made via
tax-preparation software, the Division’s portal, online by credit
card or debit card, or the Business Tax
Filings webpage (depending on the
filing and/or payment – not all methods accept all filings/payments. A
third-party charge applies to payments by credit card/debit card). Limited
phone service is available, but the Division urges use of email.
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.
